The Moderating Role of Change Management in the Impact of Dynamic Capabilities on Organizational Agility
DOI:
https://doi.org/10.63556/tisej.2026.1943Keywords:
Dynamic Capabilities, Organizational agility, Change Management, Health Sector, InnovationAbstract
Dynamic capabilities refer to organizations' capacity to reconfigure resources in response to environmental change. This capacity is closely related to organizational agility, which denotes the ability to respond to changes quickly, flexibly, and effectively. Change management plays a regulatory role in planning, implementing, and sustaining transformation processes. Especially in high‑velocity and high‑uncertainty contexts such as healthcare institutions—where technological advances, rising patient expectations, and regulatory changes prevail—organizations are compelled to adapt rapidly and restructure. This study aims to evaluate, both empirically and theoretically, the effect of dynamic capabilities on organizational agility and to clarify the moderating role of change management in this relationship. The study population consists of employees in various roles at public and private healthcare institutions in Istanbul. The required sample size was determined as at least 115 participants based on a power analysis conducted with G*Power 3.1; the study reached 505 respondents. In this quantitative study, data were described using descriptive statistics; confirmatory factor analysis was used to validate the measurement model; correlations were examined to inspect relationships among variables; and structural equation modeling (SEM) was employed to test the hypothesized relationships. The findings indicate that dynamic capabilities and change management, both independently and jointly, significantly increase levels of organizational agility, with change management particularly strengthening the effect of dynamic capabilities on agility. In the healthcare context, the results suggest that developing dynamic capabilities and implementing effective change management practices can enhance organizational agility, thereby improving quality of patient care and service sustainability.
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