Dinamik Yeteneklerin Örgütsel Çevikliğe Etkisinde Değişim Yönetiminin Düzenleyici Rolü

Yazarlar

DOI:

https://doi.org/10.63556/tisej.2026.1943

Anahtar Kelimeler:

Dinamik Yetenekler- Örgütsel Çeviklik- Değişim Yönetimi- Sağlık Sektörü- Yenilikçilik

Öz

Dinamik yetenekler, örgütlerin çevresel değişimlere uyum sağlayarak kaynaklarını yeniden yapılandırma kapasitesidir. Bu kapasite, örgütsel çeviklikle yakından ilişkilidir. Örgütsel çeviklik, değişimlere hızlı, esnek ve etkin yanıt verebilme yetkinliğidir. Değişim yönetimi, dönüşüm süreçlerini planlama, uygulama ve sürdürmede düzenleyici bir rol üstlenir. Özellikle sağlık kurumları gibi dinamik ve belirsizlik düzeyi yüksek bağlamlarda; teknolojik gelişmeler, artan hasta beklentileri ve düzenleyici değişiklikler gibi faktörler, kuruluşların hızlı adaptasyon ve yapılandırma kapasitesini zorunlu kılmaktadır. Bu çalışma, dinamik yeteneklerin örgütsel çeviklik üzerindeki etkisini ampirik ve kuramsal çerçevede değerlendirmeyi ve değişim yönetiminin bu ilişki üzerindeki düzenleyici rolünü açıklamayı amaçlamaktadır. Çalışmanın evreni İstanbul’daki kamu ve özel sağlık kuruluşlarında farklı görevlerde çalışanlardan oluşmaktadır. Örneklem büyüklüğü G*Power 3.1 ile yapılan güç analizine göre en az 115 kişi olarak belirlenmiş; çalışmada 505 katılımcıya ulaşılmıştır. Nicel araştırma kapsamında veriler tanımlayıcı istatistiklerle betimlenmiş; ölçüm modelinin doğrulanmasında doğrulayıcı faktör analizi, değişkenler arası ilişkilerin incelenmesinde korelasyon analizi ve ilişkilerin test edilmesinde yapısal eşitlik modeli (YEM) kullanılmış ve sonuçlar değerlendirilmiştir. Araştırmada, dinamik yetenekler ve değişim yönetiminin bağımsız olarak ve birlikte artmasının örgütsel çeviklik düzeyini belirgin biçimde yükselttiğini, özellikle değişim yönetiminin dinamik yeteneklerin çeviklik üzerindeki etkisini güçlendirdiğini işaret etmektedir. Sağlık sektörü bağlamında bulgular, dinamik yeteneklerin geliştirilmesi ve etkin değişim yönetimi uygulamalarının örgütsel çevikliği artırarak hasta bakım kalitesini ve hizmet sürdürülebilirliğini güçlendireceğini göstermektedir.

Referanslar

Agarwal, R., Gao, G., DesRoches, C., & Jha, A. K. (2010). Research commentary—The digital transformation of healthcare: Current status and the road ahead. Information Systems Research, 21(4), 796-809, https://doi.org/10.1287/isre.1100.0327

Appelbaum, S. H., Habashy, S., Malo, J. L., & Shafiq, H. (2012). Back to the future: Revisiting Kotter’s 1996 change model. Journal of Management Development, 31(8), 764–782, https://doi.org/10.1108/02621711211253231

Akkaya, B., & Tabak, A. (2018). Örgütsel çeviklik ölçeğinin Türkçeye uyarlanması: Geçerlik ve güvenirlik çalışması. İş ve İnsan Dergisi, 5(2), 185-206, https://doi.org/10.18394/iid.439184

Argote, L. (2011). Organizational learning research: Past, present and future. Management learning, 42(4), 439-446, https://doi.org/10.1177/1350507611408217

Bathelt, H., & Schuldt, N. (2008). Between luminaires and meat grinders: International trade fairs as temporary clusters. Regional Studies, 42(6), 853-868, https://doi.org/10.1080/00343400701543298

Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17(1), 99–120, https://doi.org/10.1177/014920639101700108

Bayram, V. (2024). Dinamik Yetenekler: Bir Ölçek Uyarlama Çalışması. İş ve İnsan Dergisi, 11(2), 179-192, https://doi.org/10.18394/iid.1528832

Burnes, B. (2020). The origins of Lewin’s three-step model of change. Journal of Applied Behavioral Science, 56(1), 32–59, https://doi.org/10.1177/0021886319892685

By, R. T. (2005). Organisational change management: A critical review. Journal Of Change Management, 5(4), 369-380, https://doi.org/10.1080/14697010500359250

Çalışkan, A. (2025). Assessing organizational change capability through a multisectoral study: development and psychometric validation of the “change management scale”. Uluslararası İktisadi ve İdari Bilimler Dergisi, 11(2), 65-94, https://doi.org/10.29131/uiibd.1811002

Clauss, T., Abebe, M., Tangpong, C., & Hock, M. (2021). Strategic agility, business model innovation, and firm performance: An empirical investigation. Technological Forecasting and Social Change, 164, 120407, https://doi.org/10.1109/tem.2019.2910381

Crocitto, M. & Youssef, M. (2003). The Human Side of Organizational Agility. Industrial Management ve Data Systems, 103(6), 388-397, https://doi.org/10.1108/02635570310479963

Darvishmotevali, M., Altinay, L., & Köseoglu, M. A. (2020). The link between environmental uncertainty, organizational agility, and organizational creativity in the hotel industry. International Journal of Hospitality Management, 87, 102499, https://doi.org/10.1016/j.ijhm.2020.102499

Dawson, J. F. & Richter, A. W. (2006). Probing three‑way interactions in moderated multiple regression: Development and application of a slope difference test. Journal of Applied Psychology, 91(4), 917–926, https://doi.org/10.1037/0021-9010.91.4.917

Desalegn, E. G., Guedes, M. J. C., Da Silva Gomes, J. F., & Tebeka, S. M. (2024). Disentangling organizational agility from flexibility, adaptability, and versatility: A systematic review. Future Business Journal, 10(1), 117, https://doi.org/10.1186/s43093-024-00405-6

Doz, Y. L., & Kosonen, M. (2010). Embedding strategic agility: A leadership agenda for accelerating business model renewal. Long Range Planning, 43(2–3), 370–382. https://doi.org/10.1016/j.lrp.2009.07.006

Eisenhardt, K. M., & Martin, J. A. (2000). Dynamic capabilities: What are they? Strategic Management Journal, 21(10–11), 1105–1121, https://doi.org/10.1002/1097-0266(200010/11)21:10/11<1105::AID-SMJ133>3.0.CO;2-E

Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39–50, https://doi.org/10.2307/3151312

Greenhalgh, T., Robert, G., Macfarlane, F., Bate, P., & Kyriakidou, O. (2004). Diffusion of innovations in service organizations: Systematic review and recommendations. Milbank Quarterly, 82(4), 581–629, https://doi.org/10.1111/j.0887-378X.2004.00325.x

Hair, J. F., Hult, G. T. M., Ringle, C. M., Sarstedt, M., Danks, N. P., & Ray, S. (2022). Partial least squares structural equation modeling (PLS-SEM) using R: A workbook. Cham, Switzerland: Springer, https://doi.org/10.1007/978-3-030-80519-7

Helfat, C. E., & Peteraf, M. A. (2003). The dynamic resource-based view: Capability lifecycles. Strategic Management Journal, 24(10), 997–1010, https://doi.org/10.1002/smj.332

Helfat, C. E., Finkelstein, S., Mitchell, W., Peteraf, M. A., Singh, H., Teece, D. J., & Winter, S. G. (2007). Dynamic capabilities: Understanding strategic change in organizations. Malden, MA: Blackwell Publishing.

Hormozi, A. M. (2001). Agile manufacturing: The next logical step. Benchmarking: An International Journal, 8(2), 132–143, https://doi.org/10.1108/14635770110389843

Hutter, K., Brendgens, F.-M., Gauster, S. P., & Matzler, K. (2025). Scaling organizational agility: Key insights from an incumbent firm’s agile transformation. Management Decision, 63(6), 1882-1913. https://doi.org/10.1108/MD-05-2022-0650

İlhan, A. (2017). Örgütlerde değişim yönetimi ve değişime karşı direncin üstesinden gelmek için geliştirilen stratejiler. Social Sciences Studies Journal, 3(9), 1117–1129, https://doi.org/10.26449/sssj.145

Kerman, U., & Öztop, S. (2014). Kamu çalışanlarının örgütsel değişim yönetimine yönelik algısı. Süleyman Demirel Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, (19), 89-112.

Kliewe, T., Davey, T., & Baaken, T. (2013). Creating a sustainable innovation environment within large enterprises: A case study on a professional services firm. Journal of Innovation Management, 1(1), 55–84. https://doi.org/10.24840/2183-0606_001.001_0006

Kline, R.B. (2011) Principles and Practice of Structural Equation Modelling. Guilford Press.

Küçükler, M., & Yıldırım, İ. (2022). İhracat yapan işletmelerin dinamik yeteneklerinin işletme performansına etkisinde örgütsel çevikliğin aracılık rolü (Halıcılık sektöründe Gaziantep ili örneği). Kahramanmaraş Sütçü İmam Üniversitesi Sosyal Bilimler Dergisi, 19(2), 928–943. https://doi.org/10.33437/ksusbd.873677

Lewin, K. (1947). Frontiers in group dynamics. Human Relations, 1(1), 5–41, https://doi.org/10.1177/001872674700100103

Lin, C. T., Chiu, H. & Chu, P. Y. (2006), Agility Index in the Supply Chain, International Journal of Production Economics, 100(2), 285-299, https://doi.org/10.1016/j.ijpe.2004.11.013

Mikalef, P., Krogstie, J., Pappas, I. O., & Pavlou, P. (2020). Exploring the relationship between big data analytics capability and competitive performance: The mediating roles of dynamic and operational capabilities. Information & Management, 57(2), 103169, https://doi.org/10.1016/j.im.2019.05.004

Majnoor, N., & Vinayagam, K. (2023). The ascendency of the paradigm shift from organizational change management to change agility. International Journal of Professional Business Review: Int. J. Prof. Bus. Rev., 8(4), 19, https://doi.org/10.26668/businessreview/2023.v8i4.1151

Nejatian, M. & Hossein Zarei, M. (2013). Moving towards organizational agility: are we ımproving in the right direction? Global Journal of Flexible Systems Management, 14(4), 241–253 https://doi.org/10.1007/s40171-013-0048-3

Nguyen, T., Le, C. V., Nguyen, M., Nguyen, G., Lien, T. T. H., & Nguyen, O. (2025). The organisational impact of agility: A systematic literature review. Management Review Quarterly, 75, 2709–2757, https://doi.org/10.1007/s11301-024-00446-9

Pavlou, P. A., & El Sawy, O. A. (2011). Understanding the elusive black box of dynamic capabilities. Decision Sciences, 42(1), 239–273, https://doi.org/10.1111/j.1540-5915.2010.00287.x

Peteraf, M. A. (1993). The cornerstones of competitive advantage: A resource-based view. Strategic Management Journal, 14(3), 179–191. https://doi.org/10.1002/smj.4250140303.

Prahalad, C. K., & Hamel, G. (1990). The core competence of the corporation. Harvard Business Review, 68(3), 79–91, https://doi.org/10.1007/3-540-30763-X_14

Proctor, E., Silmere, H., Raghavan, R., Hovmand, P., Aarons, G., Bunger, A., … & Hensley, M. (2011). Outcomes for implementation research: Conceptual distinctions, measurement challenges, and research agenda. Administration and Policy in Mental Health and Mental Health Services Research, 38(2), 65–76, https://doi.org/10.1007/s10488-010-0319-7

Perides, M. P. N., & Vasconcellos, L. (2025). Organizational changes in adopting agile approaches: A systematic literature review. The Journal of Applied Behavioral Science, 61(1), 91-130, https://doi.org/10.1177/00218863241229704

Raj, A., Sharma, V., Shukla, D. M., & Sharma, P. (2023). Advancing supply chain management from agility to hyperagility: A dynamic capability view. Annals of Operations Research. https://doi.org/10.1007/s10479-022-05158-5

Sart, G., Sezgin, F. H. & Demir, N. (2018). Mobbingin mesleki tükenmişlik algısı üzerine etkileri: Kadın akademisyenler örneği. Beykoz Akademi Dergisi, 6(1), 118-135. https://doi.org/10.14514/byk.m.

Seo, D., & La Paz, A. I. (2008). Exploring the dark side of IS in achieving organizational agility. Communications of the ACM, 51(11), 136–139. https://doi.org/10.1145/1400214.1400242

Sherehiy, B., Karwowski, W., & Layer, J. K. (2007). A review of enterprise agility: Concepts, frameworks, and attributes. International Journal of Industrial Ergonomics, 37(5), 445–460, https://doi.org/10.1016/j.ergon.2007.01.007

Sharifi, H., & Zhang, Z. (1999). A methodology for achieving agility in manufacturing organisations: An introduction. International Journal of Production Economics, 62(1–2), 7–22. https://doi.org/10.1016/S0925-5273(98)00217-5.

Sharifi, H. & Zhang, Z. (2001). Agile manufacturing in practice—application of a methodology. International Journal of Operations and Production Management,21 (5–6), 772–794, https://doi.org/10.1108/01443570110390462

Sharifi, H., Colquhoun, G., Barclay, I., & Dann, Z. (2001). Agile manufacturing: A management and operational framework. Proceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture, 215(6), 857–869. https://doi.org/10.1243/0954405011518647

Teece, D. J., Pisano, G. ve Shuen, A. (1997). Dynamic capabilities and strategic management. Strategic Management Journal, 18(7), 509–533, http://dx.doi.org/10.1002/(SICI)1097-0266(199708)18:7<509::AID-SMJ882>3.0.CO;2-Z

Teece, D. J. (2007). Explicating dynamic capabilities: The nature and microfoundations of (sustainable) enterprise performance. Strategic Management Journal, 28(13), 1319–1350, http://dx.doi.org/10.1002/smj.640

Teece, D. J. (2010). Business models, business strategy and innovation. Long Range Planning, 43(2–3), 172–194, http://dx.doi.org/10.1016/j.lrp.2009.07.003

Teece, D. J. (2017). Towards a capability theory of (innovating) firms: implications for management and policy. Cambridge Journal of Economics, 41(3), 693-720, https://doi.org/10.1093/cje/bew063

Teece, D. J. (2018). Business models and dynamic capabilities. Long Range Planning, 51(1), 40–49, https://doi.org/10.1016/j.lrp.2017.06.007

Teece, D. J. (2020). Fundamental issues in strategy: Time to reassess? Strategic Management Review, 1(1), 103–144, https://doi.org/10.1561/111.00000005

Tripsas, M., & Gavetti, G. (2000). Capabilities, cognition, and inertia: Evidence from digital imaging. Strategic Management Journal, 21(10–11), 1147–1161, https://doi.org/10.1002/1097-0266(200010/11)21:10/11<1147::AID-SMJ128>3.0.CO;2-R

Tunçer, P. (2013). Değişim yönetimi. The Journal of Academic Social Science Studies, 6(2), 891–903. http://dx.doi.org/10.9761/JASSS_598

Venkatraman, N. (1989). The concept of fit in strategy research. Academy of Management Review, 14(3), 423–444, https://doi.org/10.5465/amr.1989.4279078

Vrontis, D., Belas, J., Thrassou, A., Santoro, G., & Christofi, M. (2023). Strategic agility, openness and performance: A mixed method comparative analysis of firms operating in developed and emerging markets. Review of Managerial Science, 17(4), 1365–1398, https://doi.org/10.1007/s11846-022-00562-4

Walter, A. T. (2021). Organizational agility: A systematic literature review. Management Review Quarterly, 71, 343–391, https://doi.org/10.1007/s11301-020-00186-6

Warner, K. S. R., & Wäger, M. (2019). Building dynamic capabilities for digital transformation. Long Range Planning, 52(3), 326–349, https://doi.org/10.1016/j.lrp.2018.12.001

Weiner, B. J. (2009). A theory of organizational readiness for change. Implementation Science, 4(67), 1–9, https://doi.org/10.1186/1748-5908-4-67

Wendler, R. (2013). The structure of agility from different perspectives. Proceedings of the Annual Hawaii International Conference on System Sciences, 1165–1174, https://doi.org/10.15439/2014F79

Wilden, R., Gudergan, S. P., Nielsen, B. B., & Lings, I. (2013). Dynamic capabilities and performance: Strategy, structure and environment. Long Range Planning, 46(1–2), 72–96, https://doi.org/10.1016/j.lrp.2012.12.001

Winter, S. G. (2003). Understanding dynamic capabilities. Strategic Management Journal, 24(10), 991–995, https://doi.org/10.1002/smj.318

Yi, H.-T., Oh, D., & Amenuvor, F. E. (2023). The effect of SMEs’ dynamic capability on operational capabilities and organisational agility. South African Journal of Business Management, 54(1), a3696, https://doi.org/10.4102/sajbm.v54i1.3696

Yusuf, Y. Y., Sarhadi, M., & Gunasekaran, A. (1999). Agile manufacturing: The drivers, concepts and attributes. International Journal of Production Economics, 62(1–2), 33–43, https://doi.org/10.1016/S0925-5273(98)00219-9

Zahra, S. A., & George, G. (2002). Absorptive capacity: A review, reconceptualization, and extension. Academy of Management Review, 27(2), 185–203, https://doi.org/10.5465/amr.2002.6587995

Zahra, S. A., Sapienza, H. J., & Davidsson, P. (2006). Entrepreneurship and dynamic capabilities: A review, model and research agenda. Journal of Management Studies, 43(4), 917–955, https://doi.org/10.1111/j.1467-6486.2006.00616.x

Zaheer, A. & Zaheer, S. (1997). Catching the wave: Alertness, responsiveness, and the market ınfluence in global electronic networks. Management Science, 43(11), 1493-1509, https://doi.org/10.1287/mnsc.43.11.1493

Zengin, Ş., & Bekmezci, M. (2021). İşletmelerde değişim yönetimi ve inovasyon. Toros Üniversitesi İİSBF Sosyal Bilimler Dergisi, 8(15), 10-28, https://doi.org/10.54709/iisbf.974183

Zhang, D., & Sharifi, H. (2000). A methodology for achieving agility in manufacturing organizations. International Journal of Operations & Production Management, 20(4), 496–512. https://doi.org/10.1108/01443570010314818.

İndir

Yayınlanmış

22-09-2026

Sayı

Bölüm

Araştırma Makalesi

Nasıl Atıf Yapılır

DARICAN, Ş. (2026). Dinamik Yeteneklerin Örgütsel Çevikliğe Etkisinde Değişim Yönetiminin Düzenleyici Rolü. Üçüncü Sektör Sosyal Ekonomi Dergisi, 61(3), 3485-3506. https://doi.org/10.63556/tisej.2026.1943