ELECTRONIC MEDICAL RECORD ADOPTION MODEL LEVEL-7 IN DIGITAL HOSPITALS, EXAMINATION OF TECHNOLOGY ACCEPTANCE LEVEL AND MEDICAL ERRORS PERCEPTION BY NONLINEAR CANONICAL CORRELATION ANALYSIS

Abstract

Today, the use of information and communication technologies is increasing day by day in order to improve the quality of health services. Medical errors are an important factor that negatively affects the quality of health services by causing morbidity and mortality in patients. However, a medical error does not only result in the patient's health being adversely affected. In addition, it causes many negative situations such as increased care costs, blame of health personnel, lawsuits, and decreased trust in the health institution. Digital hospitals, on the other hand, are hospitals where information and communication technologies are used extensively, and the systems used in these hospitals are expected to prevent/reduce medical errors.

Within the scope of this research, the relations between the acceptance status of the information and communication systems used in EMRAM Level-7 digital hospitals, which are also referred to as paperless hospitals, and the perception of medical error were examined by non-linear canonical correlation analysis, taking into account the demographic variables. Data obtained from 463 nurses who actively use these systems were analyzed. As a result of the analyzes, it was determined that the nurses found the system they used useful, that the system was easy to use, that it reduced their workload, but that it was not understandable. In addition, it has been determined that they have the perception that the system increases their efficiency and positively affects their working performance.