HUMAN RESOURCES INVENTORY İN HEALTH TOURISM: A STUDY IN PRIVATE HEALTH INSTITUTIONS IN AYDIN PROVINCE

Abstract

Abstract

In the first quaeter of 2000s,, individuals tend to receive health services by using higher quality, cheaper and tourism activities. In this context, health tourism can be defined as organized travels made by individuals from one place to another to protect their physical and mental health. Human resources management consists of important managerial decisions that affect the processes between the business and the employees. At this point, managing the human resources needed by the enterprises in order to reach their goals is an important factor in increasing the efficiency and efficiency in their services. This study aims to examine the human resources inventory of healthcare enterprises serving in the health tourism sector through Aydın Province. In line with this study, the definition of tourism and health coverage, type of health tourism, health tourism in Turkey and in the world, health tourism human resources are included in the conceptual framework of information management processes. Within the scope of the study, inventory of human resources in private health institutions that have international health tourism authorization certificate in Aydın Province was examined. In the study, semi-structured interview technique, which is one of the qualitative data analysis methods, was used. The data obtained were transformed into findings through content analysis, and the competence, skills and equipment that the existing employees have and should have been revealed with the inventory of built resources